Our Privacy Policy

Effective Date: January 31, 2026

DMK Security Firm ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dmksecurityfirm.com or interact with our services.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. INFORMATION WE COLLECT

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

- Fill out a contact form or request a quote

- Subscribe to our newsletter

- Contact us via email or phone

- Request information about our security services

This information may include:

- Name

- Email address

- Phone number

- Business name and address

- Security needs and property details

- Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity through cookies and similar technologies. This includes:

- IP address

- Browser type and version

- Device type and operating system

- Pages you visit and time spent on those pages

- Referring website addresses

- Date and time of your visit

We use Google Analytics to help us understand how visitors use our site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.


2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

- To provide and manage our services: Processing inquiries, providing quotes, and delivering security services

- To communicate with you: Responding to your questions, sending service updates, and providing customer support

- To send marketing communications: Sending newsletters and promotional materials if you have subscribed (you can unsubscribe at any time)

- To improve our website: Analyzing how visitors use our site to enhance user experience and functionality

- To comply with legal obligations: Meeting legal and regulatory requirements

- To protect our business: Preventing fraud, ensuring security, and protecting our legal rights

3. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

- Email service providers: Resend (for newsletter delivery and email communications)

- Analytics providers: Google Analytics and Google Search Console (for website analytics and performance monitoring)

- Hosting providers: Companies that host our website infrastructure

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency), including to:

- Comply with legal obligations

- Protect and defend our rights or property

- Prevent or investigate possible wrongdoing

- Protect the safety of our users or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are stored on your device.

Types of Cookies We Use:

- Essential cookies: Necessary for the website to function properly

- Analytics cookies: Help us understand how visitors interact with our website (Google Analytics)

- Functional cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can learn more about cookies and how to manage them at www.allaboutcookies.org.

5. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

- Contact and quote inquiries: Retained for up to 3 years or until you request deletion

- Newsletter subscribers: Retained until you unsubscribe

- Client service records: Retained for up to 7 years for business and legal purposes

- Analytics data: Retained according to Google Analytics retention settings (typically 26 months)

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

- Access: Request a copy of the personal information we hold about you

- Correction: Request that we correct inaccurate or incomplete information

- Deletion: Request that we delete your personal information

- Opt-out: Unsubscribe from marketing communications at any time

- Data portability: Request a copy of your data in a structured, commonly used format

- Objection: Object to our processing of your personal information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Unsubscribing from Marketing Communications

You can unsubscribe from our newsletter at any time by:

- Clicking the "unsubscribe" link at the bottom of any marketing email

- Contacting us directly at the email address below

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

- Encryption of data in transit using SSL/TLS

- Secure hosting infrastructure

- Regular security assessments

- Access controls and authentication

- Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

- Right to know what personal information we collect, use, and disclose

- Right to request deletion of your personal information

- Right to opt-out of the sale of personal information (we do not sell personal information)

- Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

DMK Security Firm

Email: contact@dmdsecurityfirm.com

Website: https://www.dmksecurityfirm.com

We will respond to all requests within 30 days.